Manage plan & billing
View and manage your subscription plan and billing from the ‘Billing’ section of your workspace’s settings page.
Plan availability
Section titled “Plan availability”Waypoint has the following tiers:
- Free
- Starter
- Growth
- Pro
- Custom
Compare features on the pricing page.
Upgrading plan
Section titled “Upgrading plan”Every workspace starts on a free trial (see trial plan limitations). When you’re ready, admins can upgrade by clicking ‘Manage plan’ in the ‘Billing’ section of settings, then picking a plan and checking out.
To view past invoices or update your payment method, click ‘Manage billing’. That opens a billing page powered by our payments partner, Stripe.
Usage overages
Section titled “Usage overages”Each paid plan includes a base number of emails per month. If you go over, overage charges either get added to your invoice or invoiced separately (see plan comparisons for details).
Downgrading plan or canceling
Section titled “Downgrading plan or canceling”To downgrade or move back to free, click ‘Manage plan’ (same as above) and pick the ‘Free’ plan.
Want your data deleted after downgrading? Contact support.