Manage plan/billing

Workspace admins can view and manage their plan and payment settings by navigating to the 'Billing' section of their workspace's settings page. View Waypoint pricing plans.

Upgrading plan

All workspaces start with a free trial plan (see trial plan limitations). When ready, workspace admins can upgrade their workspace to a paid plan by clicking on 'Manage plan' in the 'Billing' section of their workspace's settings page. Afterwards, follow the directions to checkout with the plan that fits your team's needs.

Manage plan screenshot

To access past invoices and to manage your payment method, click 'manage billing'. This will take you to a billing management page powered by our payments partner, Stripe.

Stripe billing screenshot

Usage overages

Each paid plan on Waypoint has a set number of base emails included in the subscription. If sending over the number of included emails, overage charges be applied to your invoice or may be invoiced separately (see plan comparisions for details).

Canceling/downgrading plan

If you would like to downgrade your plan or move back to a free plan, you can do so by following the same 'Manage plan' link above and simply choose the 'Free' plan.

If you would like to close your account and delete your data, please contact support.